I want to make things easier for everyone. That means reading, researching, simplifying, and synthesizing. When it comes together, I hear that I’ve made things understandable for the first time. I’ve done a lot of things, from getting organizations to change to helping eliminate burnout and implementing a lot of technology. I’ve got author credit on 28 books, a patent, and 19 years as a Microsoft MVP, and I’m still learning. I read and write – a lot. My most recent books are "Extinguish Burnout: A Practical Guide to Prevention and Recovery" and "The Six Keys to Confident Change Management," and I’ve edited countless other books over the years. As a recovering technologist, I’ve written courses on gathering requirements and information management, but I also write courses on how to prevent and recover from burnout and confidently manage change.