[Engineer] was precise and after doing what he told me to do, I believe i'm closer to getting the task done.
Lanteria Maintenance and Support services
Our Support team is targeted at making the usage of our products as easy and effective as it is possible. We deliver high-quality support and fast feedback that enables avoiding technical misunderstanding and helps reach the point of 100% in using the software solutions!
Our customers say...
Very fast response with the solution that was needed as well as helped with issues that were outside the scope of the original ticket.
[Engineer] is very kind and helpful :D
Prompt response, effective resolution.
Fantastic service from Lanteria as always. Lanteria team continue to provide a world class service to our company.
Quick and determined to fix the issue I was dealing with.
Quick and determined to fix the issue I was dealing with. Quick response, accurate results. [Lanteria Support Team] resolved my request in one try and answered all my questions. Couldn't ask for more.
[Lanteria Implementation Team] was professional and solved all our issues in an efficient manner. Engineers are a pleasure to work with, prompt and courteous, knowledgeable and patient.
[Engineer] really went above and beyond to fix the incorrect data import on our farm. I was very impressed at his communication and speed of assistance.
Always helpful and to the point. Might not always like the answer, but helpdesk is always quick with the response/fix.
Very prompt and timely. Once addressed, the issue was resolved within 15 minutes.
Prompt response with enough details to fix locally upon recurrence.
Super fast and efficient support!
Prompt, was able to answer my questions. understanding of the processes were good, very polite. I appreciate the patience.
Timely response with a clear, relevant and direct answer.
[Engineer] addressed my problems promptly and with a thorough explanation of the issue
[Support Team Member] demonstrated knowledge, professional, and flexibility in supporting HUD OIG during SP migration and follow-up of issues.
Very quick response and efficient resolution to issue.
Always very helpful and accommodating.
Once the [Lanteria] team got involved it went really fast! Nice and Quick!
Super quick response and all sorted within a couple of minutes.
I didn't expect such a fast turnaround! Extremely Fast!
[Lanteria Team] is always ready to assist and is quick to reply and follow up. Prompt and helpful assistance.